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1. Can I watch free programs on Prof Dyani? Of course, selecting the discovery offer will allow you to get to know us better. All you have to do is create a free account by entering your email address and creating a password.

2. Is there a minimum age to practice the programs offered on your platform? We recommend being at least 13 years old to practice the yoga and fitness programs offered on our platform. But the presence of the parents or a sports educator makes it possible to avoid poor execution of the movements.

3- I created an account / made a transaction on your site but I did not receive a confirmation email. Why didn't I receive a confirmation email ? We are sorry to hear this. Although we do our best to send our emails to your main inbox, sometimes they end up in Junk Mail. So check your junk mail.and drag the mail to your main Inbox

4- Will my subscription be automatically renewed? To provide you with the smoothest possible experience, your package will be automatically renewed unless you decide to cancel it 24 hours before the end of the chosen subscription period.

5- Forgot your password? How can I retrieve it? Don't worry. Just go to the Login page and press "Forgot Password" and let it guide you.

6-Can I change my monthly subscription to an annual subscription? We are happy to hear that you would like to benefit from the annual subscription! To do so, simply visit our "Subscriptions" page, choose the annual membership and proceed with payment. This will automatically cancel your monthly subscription.

7-Can I cancel my subscription? We are sorry to hear that you wish to leave Prof Dyani. You can of course stop your subscription at any time. All you have to do is log in to your Personal Account. Then click on "Cancel my subscription". You will receive an e-mail confirming the cancellation of your subscription.

8-If I cancel before the end of my subscription period, will I get a refund for the remaining period? Unfortunately, we won't be able to reimburse you but you will still be able to enjoy unlimited access to all our programs until the end of your subscription period... so enjoy and practice with us!

9-Is it possible to reactivate my account after cancelling the subscription? If you cancel your subscription, your account will not disappear. The day you choose to join us again to have access to all the videos, go to the "Subscriptions" page and choose the subscription that suits you best.

10-Can i add exercises? The programs have been created harmoniously, so we do not recommend adding exercises, especially for beginners.

If we have not found the answer to your question, write to us  directly. We will do our best to respond to you as soon as possible.

شكرا على ثقتكم.. سيتم التواصل معكم في أقرب وقت

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